Yunni No Yu Conditions for Lodging

(Scope of application)

Article 1
1.The lodging agreement that this hotel concludes with a guest, and agreements related to such an agreement, will be according to the stipulations of these conditions, and matters that are not stipulated in these conditions will be according to the laws and ordinances or ordinarily established customs.
2.When this hotel has accepted a special agreement within the scope that does not violate any laws, ordinances, or customs, that special agreement will have precedence, irrespective of the provisions of Article 1.1.
 

(Application for a lodging agreement)

Article 2
1.A person who made an application to this hotel for a lodging agreement will be asked to notify this hotel of the matters below.
  1. The names of the guests, number of guests, contact information, and intended use plan
  2. The date or dates of the lodging and the expected time of arrival
  3. Other matters that this hotel recognizes as necessary
2.In the event that, during the lodging, a guest proposed continuation of lodging beyond the dates of lodging of Article 2.1. (2), this hotel will handle the matter as though an application for a new lodging agreement was made at the time that the proposal was made.
 

(Establishment of a lodging agreement)

Article 3
A lodging agreement will be established when this hotel has consented to an application of Article 2. Provided, however, that this will not apply when this hotel has proved that it did not give consent. Designation of the date will be limited to a case in which this hotel notified the guest of that fact.
 

(Special agreement for not requiring payment of an application fee)

Article 4
Irrespective of the provisions of Article 3, this hotel will not require payment of an application fee after establishment of an agreement.
 

(Refusal of conclusion of a lodging agreement)

Article 5
In a case below, this hotel may refuse to accept lodging.
  1. When an application for lodging does not comply with these conditions
  2. When there are not enough guest rooms because the rooms (capacity) are full
  3. When it can be recognized that a person who intends to lodge has a possibility of conducting an action related to lodging that goes against the provisions of a law or ordinance or against public order and morals
  4. When it can be recognized that it is clear that a person who intends to lodge is a person who has an infectious disease
  5. When a special burden has been requested in relation to lodging
  6. When it is not possible to have people lodge because of a natural disaster, a facility problem, or another unavoidable reason
  7. When it has been recognized that a person who intends to lodge or a person who is lodging will cause significant trouble for other guests because the person has lost control over behavior due to drunkenness, diminished mental or physical capacity, or drugs, or when it can be recognized that there is such a possibility
  8. A customer who has repeatedly and deliberately failed to follow the checkout time determined by this hotel
  9. When a party that intends to lodge is an organized crime group or an organized crime group member, a party related to such group, or another antisocial force
  10. When a party that intends to lodge is a company or other organization for which an organized crime group or an organized crime group member directly or indirectly controls its business activities
  11. When a party that will lodge is a company, and one of its board members is a person who falls under an organized crime group member
  12. When a person who intends to lodge employs violence, intimidation, threats, or an overbearing and unjust attitude, or makes a request for a burden that exceeds the rational scope against the lodging facility or a lodging facility staff member (employee), or when it can be recognized that the person conducted a similar action in the past
  13. When a case stipulated in a prefectural ordinance applies
 

(The guest’s right to cancel an agreement)

Article 6
1. A guest can make a proposal to this hotel and thereby cancel the lodging agreement.
2. In the event that a guest cancelled all or a portion of a lodging agreement for a reason attributable to the guest, this hotel will charge a penalty according to what is stated in item 2 of the appended table. Provided, however, that in the event that this hotel responded to the special agreement of Article 4. 1, the obligation for payment of a penalty when the guest cancelled the lodging agreement will be limited to when this hotel notified the guest.
 

(This hotel’s right to cancel an agreement)

Article 7
1. In a case stated below, this hotel may cancel a lodging agreement.
  1. When it can be recognized that there is a possibility that a guest, in relation to lodging, will conduct an action that goes against a provision of a law or ordinance, public order, or good morals, or when it can be recognized that a guest conducted such an action
  2. When it can be recognized that it is clear that the guest is a person who has an infectious disease
  3. When the guest, without contacting this hotel, does not arrive even though the time has reached 10:00 p.m. on the date of lodging (in the event that the expected time of arrival has been clearly indicated in advance, the time when three hours have passed since that time), this hotel may deem that the relevant lodging agreement was cancelled by the guest and handle the matter as a cancellation by the guest.
  4. When this hotel was asked to bear a burden that exceeds the rational scope in relation to lodging
  5. When it is not possible to have a person lodge because of a natural disaster or other force majeure
  6. When a person did not obey prohibited matters such as smoking in the bedroom, tampering with firefighting equipment, or other use regulations stipulated by this hotel (limited to matters that are necessary for fire prevention)
  7. When a party that intends to lodge is an organized crime group or an organized crime group member, a party related to such groups, or another antisocial force; When a party that intends to lodge is a company or other organization for which an organized crime group or an organized crime group member directly or indirectly controls its business activities
  8. When a party that will lodge is a company, and one of its board members is a person who falls under an organized crime group member
  9. When a person who intends to lodge employed violence, intimidation, threats, or an overbearing and unjust attitude, or makes a request for a burden that exceeds a rational scope against the lodging facility or a lodging facility staff member (employee), or when it can be recognized that the person conducted a similar action in the past
  10. When a prohibited matter in use regulations stipulated by this hotel was not obeyed

 

2. When this hotel has cancelled a lodging agreement based on the provisions of Article 7.1, we will not have the guest pay the charges for lodging services that the guest has not yet received.
 

(Registration for lodging)

Article 8
1. On the relevant date of lodging, we will have the guest register the matters below at the front desk of this hotel.
  1. The names of the guests, and address and telephone number of the guests’ representative
  2. For a foreigner, the nationality, passport number, place of entry into Japan, and date of entry into Japan (a copy of the person’s passport is also possible)
  3. Please provide your signature for either permission or non-permission for the matter of permitting the sending of this hotel’s direct mail. In the event that we received permission for sending direct mail, we will use your name and address for the purpose of contacting you about the various types of information related to this hotel’s lodging and events.
  4. Other matters that this hotel recognizes as necessary
2. When the guest intends to pay a charge of Article 12 by a method that can substitute for currency, such as a hotel voucher or credit card, we will have the guest present the voucher or credit card in advance at the time of the registration of Article 8.1.
 

(Time for use of a guest room)

Article 9
1. The time when the guest can use an individual room of this hotel is from 3:00 p.m. until 10:00 the next morning. Provided, however, that for a Kaze no Ma room, the time will be from 4:00 p.m. until 9:00 the next morning. In a case of staying over continuous nights, it will be possible to use the room all day, excluding the day of arrival and the day of departure.
  1. In the event that the guest will stay over continuous nights, we will clean the lodging room if the guest wants us to do so. In such a case, we may ask the guest to leave the lodging room from 10:00 a.m. until 12:00 p.m. or during the time desired by the guest.
2. Irrespective of the provisions of Article 9.1, this hotel may allow use of an individual room outside the hours stipulated in Article 9.1. In such a case, we will charge the additional charge stated below.
  1. Western-style room: From 10:00 a.m. until 12:00 p.m., JPY 3,000
  2. Japanese-style room with an open-air bath: From 10:00 a.m. until 12:00 p.m., JPY 5,000
 

(Compliance with regulations for use)

Article 10
In this hotel, guests are to follow the regulations for use that are stipulated by this hotel and posted within the building.
 

(Business hours)

Article 11
1. The business hours for this hotel’s main facilities will be as stated below, and information about the detailed business hours for other facilities will be provided in supplied pamphlets, postings in various places, and service directories inside individual rooms.
  1. Hours for reception inside the hotel:
    a. Curfew: 24:00 for the entire hotel
    b. Front desk services: 7:00–22:00 (excluding times of emergency)
  2. Hours for (facility) meal service:
    a. Breakfast: 7:00–9:00
    b. Dinner: 17:30–19:00
  3. Hours for using the hot spring bath:
    Large bath: 5:30–8:00, 10:00–24:00
2. The hours of Article 11.1 may be changed extraordinarily in cases in which it is unavoidably necessary. In such a case, we will give notification by using an appropriate method.
 

(Settlement of lodging charges)

Article 12
1. The breakdown of lodging charges and other charges that the guest should pay will be according to what is stated in Appended Table 1.
2. For payment of the lodging charges of Article 12.1, we will have the guest make payment at the front desk in currency or by another method that can substitute for currency and that has been allowed by this hotel, such as a hotel voucher or credit card, when the guest leaves or when this hotel has made a request.
3. Even in the event that, after this hotel provided a guest room to a guest and use of the room became possible, the guest voluntarily did not stay in the room, we will charge lodging charges.
 

(This hotel’s liability)

Article 13
1. When this hotel has caused damage to a guest in relation to performance of a lodging agreement or an agreement related to a lodging agreement, or due to non-performance of such agreements, it will provide compensation for that damage. Provided, however, that this will not apply when the damage was not due to a reason that is attributable to this hotel.
2. This hotel has purchased innkeeper’s liability insurance for the purpose of handling the possibility of fires.
 

(Handling when it is not possible to provide a guest room for which an agreement was concluded)

Article 14
When it is not possible to provide to a guest a guest room for which an agreement was concluded, this hotel will obtain the guest’s consent and then conduct mediation for another lodging facility under the same conditions, to the extent that is possible.
 

(Handling of deposited goods)

Article 15
When loss or damage has arisen for goods, cash, or valuables that a guest deposited at the front desk, in some cases compensation may be provided after discussions with the guest. Even in the event that compensation will be provided, it will be within the scope of innkeeper’s liability insurance.
 

(Storage of guests’ baggage and belongings)

Article 16
1. In the event that a guest’s baggage arrived at this hotel before the time of lodging, we will assume liability and store it, limited to when this hotel has consented before the arrival of that baggage, and then hand it over when the guest checks in at the front desk.
2. In addition, in a case in which a guest has accidentally left behind baggage or belongings at this hotel after checking out, this hotel will refrain from contacting the guest. We will store items that have been found for a seven-day period, including the date they were discovered. We will dispose of items for which the storage deadline has passed.
3. This hotel’s liability for storage of a customer’s baggage or belongings in a case of Article 16.1 or Article 16.2 will conform to the provisions of Article 15 in a case of Article 16.1.
 

(Liability for parking)

Article 17
In the event that a guest will use this hotel’s parking lot, that use will be a loan of the space by this hotel, and this hotel will not go so far as to bear liability for management of the vehicle, irrespective of whether or not the vehicle’s key was entrusted to us.
 

(Guests’ liability)

Article 18
When this hotel incurred damage due to the guest’s deliberate intention or liability, we will have that guest provide compensation for that damage to this hotel.

Appended Table 1

    Breakdown
Charges that the guest should pay Lodging charge Basic lodging charge (Room charge + Breakfast and dinner charges)
Additional charges Additional meals (charges for meals other than breakfast and dinner) and other use charges
Tax Bath tax
 

Remarks: Basic lodging charges will be according to the tables of charges posted at the front desk, in guest rooms, and in the pamphlets.

Appended Table 2

Reservations for three rooms or fewer or seven people or fewer

Date of cancellation Cancellation charge
Date of the reservation 100%
Day before the date of the reservation 50%
Two to three days before the date of the reservation 30%
Four or more days before the date of the reservation 10%
 

Reservations for four rooms or more or eight people or more

Date of cancellation Cancellation charge
Date of the reservation 100%
Day before the date of the reservation 70%
Two to three days before the date of the reservation 50%
Four or more days before the date of the reservation 30%
 

Notes:
1. Percentages are the ratios of the penalty against the basic lodging charge.
2. In the event that the number of days of the agreement was shortened, we will charge a penalty of a one-day portion (initial day), irrespective of the number of days of shortening.